Ratings & Reviews
Your Review
Resident Reviews
|Recommended: YesI appreciate the promptness and kindness that I receive from the Falls staff. Not only do they address problems quickly but they do it with a smile. This is a great apartment complex and I feel blessed to live here. Thanks to the staff and a huge shoutout to Ray in Maintenance
response from property -Thank you so much for your kind words! We truly appreciate you taking the time to share your experience. It means a lot to hear that our team has made such a positive impact, and we're so glad you enjoy calling The Falls home. We'll be sure to pass along your shoutout to Ray. He'll be thrilled to know his hard work is appreciated. Thank you for being such a valued resident!
|Recommended: YesOffice and Maintenance Staff — The office and maintenance staff have always provided excellent support of my living experience at the Falls Apartments. Definitely 5 stars for the staff 👍🏻
Thank you so much for your kind words and 5-star review! We’re so glad to hear that our office and maintenance teams have helped make your experience at The Falls Apartments a great one. We truly appreciate you taking the time to share this and will be sure to pass along your feedback to the team. 👍🏻
|Recommended: YesGreat place to live — The maintenance staff and property staff have been nothing but wonderful and I have nothing to say other than what a great place to live
Thank you so much for your kind words! We’re thrilled to hear that both our maintenance and property teams have made such a positive impression. Providing a great place to live is always our goal, and it means a lot to know we’re hitting the mark. We’re grateful to have you as part of our community!
|Recommended: YesHappy since August 2024 — I have been very comfortable living here since selling my home. The apartment is very nice and comfortable noise is a minimum the staff is amazing and they keep the property clean and looking great and the few times I’ve had a maintenance issue they have been right on it and resolved it the same day. Just been a great place to live. By
Thank you so much for your kind words! We’re so glad to hear that you’ve been comfortable here since selling your home. It means a lot to know that you’re enjoying your apartment and that our team has been able to provide quick maintenance support and keep the community looking its best.
We truly appreciate you taking the time to share your experience, and we’re happy to have you as part of our community! If there’s ever anything you need, please don’t hesitate to reach out.
|Recommended: YesMaintenance Repair — Jorden was exemplary when he repaired my kitchen faucet. He is immediately trustworthy and relatable. Very helpful and professional. Kudos
Thank you so much for your kind words! We are so glad to hear that Jorden provided such professional and trustworthy service while repairing your kitchen faucet. We truly appreciate you taking the time to share your experience!
|Recommended: YesKudos to Tyson of the Falls maintenance department for quickly solving our shower hot water issues. Tyson always brings a professional and courteous attitude, and best of all the responsiveness of the Falls maintenance crew. Thanks Tyson.
Thank you for the great feedback! We’re glad Tyson was able to get your hot water issue resolved quickly. He always brings a professional, courteous attitude, and we’ll be sure to share your kudos with him. We appreciate you being part of The Falls community!
|Recommended: YesAwesome — The Falls Apartments in Idaho Falls has been an extraordinary place to live
|Recommended: YesExcellent apartments warm, helpful and responsive staff — I enjoyed my time living at the Falls apartment. It is a beautifully decorated and maintained apartment complex. The only time I noted a problem with the tap head in the bathtub, it was addressed in no time. I sent a notice at night and before 9 am the next morning, it was replaced. I truly appreciate the warm, responsive and helpful staff.
|Recommended: YesRequested review by staff — Have been here off and on for a month and all is as advertised. Staff is very accommodating, and the maintenance issues are addressed quickly and efficiently.
|Recommended: YesRecommend — Nice and clean, nice staffs. Recommend living here.
|Recommended: YesFriendly and attentive staff — The admin staff and maintenance crew are amazing.
|Recommended: YesSafe living environment — I have only been here a month and I love it The maintenance is awesome with promptly answering our requests and the staff is very friendly.
Hey Samantha!
We are so glad you're loving your stay with The Falls. We pride ourselves on our commitment to our residents.
Please let us know if you need anything in the future,
The Falls Management
|Recommended: YesAll the staff — All this property staff and in the office are fantastic. Good job girls and guys.
Hey Christine!
We appreciate the review! Thank you so much for being a valued customer.
Please reach out if you ever need anything,
The Falls Team
|Recommended: YesThis place is amazing — The grounds are always clean and nice looking, I haven't a negative interaction with any staff or other residents that I've met, and you can't hear anyone else in the building unless you're in the stairwell. I honestly recommend this place to everyone I talk to that's interested or looking to move soon.
Hey Morgan!
We are so glad to hear that you have had an awesome experience here at The Falls. Thank you for leaving us a 5-star review, please reach out in the future if you ever need anything.
We assure you, we are here to make sure you feel at home!
The Falls Management
|Recommended: Yes2 Month Review — The staff maintenance crew have been very efficient kind. The price may deter you, but don’t let it. This is a classy complex you get what you pay for.
Hey James,
Thanks so much for a 5-star review! We are so happy you are pleased with your service here at The Falls. We hope to continue to amaze you, and if there is ever anything you would need, please let us know!
Best wishes,
The Falls Management
