Ratings & Reviews

Overall Rating

5
(125 reviews)
98.4% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

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Resident Reviews

submitted by Shantell J. - |Recommended: YesLOVE LOVE LOVE my apartment. — Its the best place to live in Idaho Falls if you need an apartment. Love the workout facility, yoga room, pool and hot tub. The maintenance staff is always so quick it blows me away.
submitted by Jorge M. - |Recommended: NoProfessional Staff — The staff is great.
response from property -Jorge thank you so much for your kind words regarding the staff here at The Falls! We pride ourselves in excellent customer service and are so excited that it is recognized by great residents like you.
submitted by Jami M. - |Recommended: YesClean, Modern and friendly enviornment — We have lived here about 2 month. So far it has been great. Love the location. Great amenities. Staff is extremely friendly and eager to make sure everything is taken care of in a fast and efficient manner. I wish there was a place to allow our dog to run. But with the greenbelt close by he can get lots of walks. I would definitely recommend to anyone looking.
response from property -Thank you for your valued residency at The Falls and for sharing your experience with us! We are so happy to hear that you are enjoying your home here! We are excited to continue to offer you the best service to ensure The Falls continues to be your recommendation.
submitted by Haley J. - |Recommended: YesHigh quality. — Best apartment we’ve had. Expensive, but overall worth it.
response from property -We are so happy to hear that you are enjoying your time here at The Falls! We love seeing you around and hope that you will let us know if there is anything we can ever do for you! Have a great week!
submitted by Andrew J. - |Recommended: YesBest Place I've ever lived — The Falls is great, the complex has everything you could want, and there's plenty more to do in walking distance with much more to come soon.
response from property -Thank you for your valued residency at The Falls and for sharing your experience with us! We are so pleased you love the neighborhood!
submitted by Omar C. - |Recommended: YesRefreshing — Very considerate and courteous staff, well-built buildings, functional and reliable appliances, and assigned parking is nice. It's a much greater upgrade from my last apartment.
response from property -We are so happy to hear that you are enjoying your time here at The Falls, Omar! We love seeing you around and we really appreciate you taking the time out of your day to share your experience with us! We count ourselves lucky for residents like you. Welcome home!
submitted by Austin W. - |Recommended: YesI enjoy my experience living here. — I would say the maintenance staff and management make this a worthwhile place to live.
response from property -Austin, We are so happy to hear that you are enjoying your time here at The Falls! We love seeing you around and hope that you will let us know if there is anything we can ever do to make your stay better! Have a great week! The Falls Management
submitted by Bonnie - |Recommended: YesI have enjoyed living at The Falls. The location is safe and in a nice neighborhood however, the new construction around the property can be disruptive, especially in building 7. The clubhouse, gym, and pool were always well-kept, but sometimes there would be way too many people in the shared areas in the summer. I live in a first floor apartment and can hear the neighbors above me usually loud stomping, toilet flushing, and mumbled talking but I don't know if it is noisy for everyone in the complex. Overall, it is a really decent place to live and the staff are helpful and friendly.
response from property -Thank you for your valued residency at The Falls and for sharing your experience with us! We were pleased to read you liked the safety of the neighborhood as well as the staff! We're sorry to hear there were some issues with the construction and apartment noises. The Falls is a growing community and we are excited that construction is almost complete to bring more homes to the Idaho Falls area.
submitted by Amanda K. - |Recommended: YesClean and safe apartments — The Falls is an overall great place to live. The grounds and clubhouse are always clean. The location is extremely safe and quiet. Maintenance and staff are always quick to help out with any concerns or problems that may come up. The only con is that the gym and pool cannot accommodate the volume of people living at The Falls.
response from property -Amanda, thank you so much for your thoughtful and detailed review. This is incredibly helpful. I wanted to let you know we've taken the good and the bad elements you've mentioned in your review into consideration! The Falls appreciates your feedback!
submitted by Shantell J. - |Recommended: YesBeautiful Apartments, Amazing staff, Clean and inviting. Monica office staff is so kind and professional. One thing that has stood out to me with Monica is that she greets people with Yes Ma'am, or Yes Sir. I find that so respectful and was actually one of the many reasons I signed a contract with you guys. I will definitely be referring people to come live here. Thanks
response from property -Thank you so much for your kind words, Shantell. We really appreciate you taking the time out to share your experience with us—and we agree, Monica is truly a gem to have on our team! We count ourselves lucky for residents like you. Welcome home!
submitted by Amy M. - |Recommended: YesI love living at The Falls — It is quiet, safe, close to restaurants and shopping, lots of amenities. I would not choose to live anywhere else in Idaho Falls
response from property -Amy, thank you for the great review! We’re so happy you are loving where you live. We appreciate having wonderful residents like you!
submitted by Marnie M. - |Recommended: YesFabulous — Absolutely love it Clean, quiet, extremely well maintained I was only planning on staying a year then maybe buying a condo...I love it so much I'm already sure I'll sign for another year.
response from property -Thank you so much for taking the time to leave us this amazing review! It means so much when our best residents share their experiences. I'm glad we were able to exceed your expectations!
submitted by Jennifer B. - |Recommended: YesExcellent service maintenance — We moved in on Oct 19th and so far, we love it. Our apartment home is spacious, clean, model fixtures, etc. The few times we've put in a maintenance request, it has been taken care of quickly and professionally. We GREATLY appreciate our maintenance team.
response from property -Thank you so much for your generous review. We to appreciate our maintenance team, they make sure things get done with out a long wait. Our goal is always within 24 hours. Thank you again for noticing our hard work. We hope you will enjoy your new home.
submitted by Janae P. - |Recommended: YesLove the falls — It is wonderful, convenient, and comfortable to live at The Falls.
response from property -Thank you for taking the time to give us such a generous review! We really appreciate your residency here at The Falls.

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of "The Falls Apartments", its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by "The Falls Apartments", its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose