Ratings & Reviews

Overall Rating

5
(206 reviews)
99% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

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Resident Reviews

submitted by Blake L. - |Recommended: YesLove The Falls — When we sold our beautiful home in Florida, we wondered if we would find a place to live in Idaho Falls where we would feel “at home”. After living in our apartment for a year, I can say that we have found a home in Idaho Falls.
response from property -Hey Blake! We are so glad you've found home with The Falls. We love our amazing community and all of our residents bring the best atmosphere here! If you ever need anything in the future, please don't hesitate to reach out. We want to make sure your stay here remains a 5-star experience. The Falls Management
submitted by Rhonda S. - |Recommended: YesVery nice place to live — The property staff and the maintenance staff are the best I am super impressed with all of the staff I have met here. Every staff member is extremely friendly and courteous. They are always willing to help me and have always answered my many questions without hesitation. The maintenance staff is extremely good. They have actually shown up to my apartment within minutes of a work order. I am also impressed with the construction of the buildings. The noise level is minimal. The amenities here work-out room, game room, yoga room, pool, and spa are wonderful. I am looking forward to using them. I also like the fact the staff have seasonal events, such as a Luau.
response from property -Hey Rhonda! We are so glad to hear your experience has been amazing! We are always here for anything you might need and try to go above and beyond for our residents. We hope your experience has been nothing less than 5-stars! The Falls Management
submitted by Daniel N. - |Recommended: YesMaintenance Staff — Maintenance staff is very prompt
response from property -Hello Daniel! Thank you so much for your 5-star review! We hope your experience has been nothing less than 5 stars! We are glad you are pleased with the maintenance's promptness and ask if you have anything else to share in the future to just reach out! We always care about the feedback of our residents! Thanks so much!
submitted by Myken J. - |Recommended: YesGreat SERVICE I had a washer issue, sent an email, and Brandon was at my door within 15 minutes. He solved my problem in a timely and professional manner. It is so nice to have responsive staff and the fact that they are all so nice is a total bonus. GREAT JOB
response from property -Hey Myken! Thank you so much for your 5-star review! We appreciate our maintenance staff and how prompt they are for our residents. We hope you continue to have a 5-star experience and if you ever need anything, please don't hesitate to reach out! The Falls Management
submitted by Abbey S. - |Recommended: YesReview — Love it
response from property -Hey Abbey! Thank you so much for your 5-star review! We hope your experience has been nothing less than 5-stars. We are so fortunate to have you a part of our community! If you're ever in need of anything, please don't hesitate to reach out to us!
submitted by Myken J. - |Recommended: YesGreat Place to Live — Going on three months here at the Falls and I LOVE IT. I have had two maintenance issues and used the Resident Portal and within a half hour of submitting my request, there was someone here to fix it. The maintenance staff is responsive, kind, and thorough. I have been using the gym every day and it is clean and has lots of great equipment. The grounds are really nice and maintained. The internet speed is amazing and the neighbors have been very nice. So happy I chose to live here.
response from property -Hi Myken, We appreciate you taking the time to give us a 5 star review! Our maintenance has a three hour response time guaranteed. Our property strives for resort style quality in all of our amenities. If you ever need anything from us, feel free to stop by the office. We appreciate your residency!
submitted by Casey C. - |Recommended: YesResident — Everyone is so helpful. I moved to Idaho Falls without knowing anyone, and I lucked out moving into a complex where the staff is so helpful and organized. The staff and maintenance respond so quickly, no matter how trivial the question or dilemma.
response from property -Hi Casey, Thank you so much for your thorough and thoughtful review. Here at The Falls, we strive for 5 star experiences, including when answering questions. That's what we are here for! We hope you are enjoying your time here with us.
submitted by James S. - |Recommended: YesGreat — I’ve only been here a short time, but it’s been a fantastic experience
response from property -Hi James, Thanks so much for your 5 star review. We strive for high quality experiences regardless of how long you have lived here. We appreciate you as a resident and hope you enjoy the rest of your time here with us!
submitted by Stephen W. - |Recommended: YesSafe, Comfortable Place to Live — We have been at The Falls for over four years and have received superior service from the Maintenance Staff and the Property Staff. When issues need addressing, we have found a response within minutes. This team cares about The Falls community and does a great job of making us all look good Cheers to the Team
response from property -Hi Stephen, From all of the staff here at The Falls, thank you for your sincere 5 star review. We try our very best to provide the highest of quality service regardless of whether or not it is maintenance or office related. We are truly so grateful to have you as a resident. Thank you for your feedback.
submitted by Leslie L. - |Recommended: YesGreat place to live — The staff is so friendly and helpful. The grounds are well kept up and always clean. The maintenance guys are fast to respond and fix any issues.
response from property -Hi Leslie, Thank you so much for your 5 star review. The Falls works hard to create the best experience possible for our residents. We are glad that you are enjoying your time here with us.
submitted by James H. - |Recommended: YesGreat Place to live in Idaho Falls — It’s clean and well maintained and you can’t beat the location, in the middle of great running trails, parks and dining.
response from property -Hi James, Thanks for leaving us your feedback! We are grateful for your 5 star review. The Falls prides itself in the great location we have with not only the Snake River Green Belt for walking, running, and biking, but also for our proximity to the downtown area.
submitted by DENISE C. - |Recommended: YesCLEAN AND QUIET — EVEN THOUGH I SEE KIDS PLAYING IN THE PLAYGROUND, I NEVER HEAR THEM RUNNING THROUGH THE PARKING LOTS OR BEING ROWDY. I DON'T HEAR MY NEIGHBORS EITHER. I WAS WORRIED ABOUT THE THIN THICKNESS OF THE WALLS BUT IT'S NOW A NO-ISSUE.
response from property -Hi Denise, Thanks for sharing your thoughts with us. Our property has extra insulation to stop noise from carrying throughout your apartment. We appreciate your 5 star review!
submitted by Ryan C. - |Recommended: YesThe Staff and the Amenities are Worth the Price — These are the nicest apartments in Idaho Falls, featuring the nicest staff. The maintenance crew is always super helpful. The amenities are great and we appreciate the occasional resident events. It is a little pricey to live here, but we find that it is worth it
response from property -Hello Ryan, Here at The Falls we try our best to provide the best amenities, service, maintenance, and location possible. Thank you for your 5 star review and residency with us. Please reach out if you need anything!
submitted by Rocky E. - |Recommended: Yes5 star — 5 stars
response from property -Rocky, thank you so much for your 5 Star review!!! We appreciate the feedback and strive to provided excellent service for our residents.
submitted by David A. - |Recommended: YesGreat place to live — All the staff at the Falls Apartments are very helpful. The maintenance staff is super quick and professional for any repairs that might be needed. Nice quiet place to live with great amenities.
response from property -Hi David, Thank you so much for the review. We work hard to make sure you get the best possible service and experience here. We hope you are enjoying all of the amenities our property has to offer!

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of The Falls Apartments, its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by The Falls Apartments, its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose