Ratings & Reviews

Overall Rating

(224 reviews)
98.7% of customers recommend this property

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Resident Reviews

submitted by Jake S. - |Recommended: YesAwesome — The Falls Apartments in Idaho Falls has been an extraordinary place to live
submitted by Chioma I. - |Recommended: YesExcellent apartments warm, helpful and responsive staff — I enjoyed my time living at the Falls apartment. It is a beautifully decorated and maintained apartment complex. The only time I noted a problem with the tap head in the bathtub, it was addressed in no time. I sent a notice at night and before 9 am the next morning, it was replaced. I truly appreciate the warm, responsive and helpful staff.
submitted by Kip M. - |Recommended: YesRequested review by staff — Have been here off and on for a month and all is as advertised. Staff is very accommodating, and the maintenance issues are addressed quickly and efficiently.
submitted by Bumjun P. - |Recommended: YesRecommend — Nice and clean, nice staffs. Recommend living here.
submitted by Adam H. - |Recommended: YesFriendly and attentive staff — The admin staff and maintenance crew are amazing.
submitted by Samantha K. - |Recommended: YesSafe living environment — I have only been here a month and I love it The maintenance is awesome with promptly answering our requests and the staff is very friendly.
response from property -Hey Samantha! We are so glad you're loving your stay with The Falls. We pride ourselves on our commitment to our residents. Please let us know if you need anything in the future, The Falls Management
submitted by Christine A. - |Recommended: YesAll the staff — All this property staff and in the office are fantastic. Good job girls and guys.
response from property -Hey Christine! We appreciate the review! Thank you so much for being a valued customer. Please reach out if you ever need anything, The Falls Team
submitted by Morgan M. - |Recommended: YesThis place is amazing — The grounds are always clean and nice looking, I haven't a negative interaction with any staff or other residents that I've met, and you can't hear anyone else in the building unless you're in the stairwell. I honestly recommend this place to everyone I talk to that's interested or looking to move soon.
response from property -Hey Morgan! We are so glad to hear that you have had an awesome experience here at The Falls. Thank you for leaving us a 5-star review, please reach out in the future if you ever need anything. We assure you, we are here to make sure you feel at home! The Falls Management
submitted by James G. - |Recommended: Yes2 Month Review — The staff maintenance crew have been very efficient kind. The price may deter you, but don’t let it. This is a classy complex you get what you pay for.
response from property -Hey James, Thanks so much for a 5-star review! We are so happy you are pleased with your service here at The Falls. We hope to continue to amaze you, and if there is ever anything you would need, please let us know! Best wishes, The Falls Management
submitted by Jesse B. - |Recommended: YesGreat neighbors and excellent staff — We have been living at The Falls for a month now, and glad we made decision to move into the Snake River Landing community. The maintenance staff is responsive, courteous, and on top of all our needs large or small. The neighbors are friendly and the amenities fitness center, pool and game room as well as walk bike paths are first rate.
response from property -Hey Jesse, Thanks so much for your feedback! We are glad you made the decision to join our community and want to make sure you know we are here for anything you might need. Don't hesitate to reach out in the future! The Falls Management
submitted by Lynne F. - |Recommended: YesMaintenance — Brandon is always friendly and helpful great maintenance
response from property -Hello Lynne! Thanks for leaving us a review, we love our whole staff and are glad they've been treating you right. If you ever need anything in the future, please reach out! The Falls Apartments
submitted by John W. - |Recommended: YesFirst month in our new place — We truly love how convenient everything is, love the Fitness center, love the Bike Path, and love our apartment
submitted by Rhonda S. - |Recommended: YesVery nice place to live — The property staff and the maintenance staff are the best I am super impressed with all of the staff I have met here. Every staff member is extremely friendly and courteous. They are always willing to help me and have always answered my many questions without hesitation. The maintenance staff is extremely good. They have actually shown up to my apartment within minutes of a work order. I am also impressed with the construction of the buildings. The noise level is minimal. The amenities here work-out room, game room, yoga room, pool, and spa are wonderful. I am looking forward to using them. I also like the fact the staff have seasonal events, such as a Luau.
response from property -Hey Rhonda! We are so glad to hear your experience has been amazing! We are always here for anything you might need and try to go above and beyond for our residents. We hope your experience has been nothing less than 5-stars! The Falls Management
submitted by Myken J. - |Recommended: YesGreat SERVICE I had a washer issue, sent an email, and Brandon was at my door within 15 minutes. He solved my problem in a timely and professional manner. It is so nice to have responsive staff and the fact that they are all so nice is a total bonus. GREAT JOB
response from property -Hey Myken! Thank you so much for your 5-star review! We appreciate our maintenance staff and how prompt they are for our residents. We hope you continue to have a 5-star experience and if you ever need anything, please don't hesitate to reach out! The Falls Management
submitted by Abbey S. - |Recommended: YesReview — Love it
response from property -Hey Abbey! Thank you so much for your 5-star review! We hope your experience has been nothing less than 5-stars. We are so fortunate to have you a part of our community! If you're ever in need of anything, please don't hesitate to reach out to us!

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of The Falls Apartments, its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by The Falls Apartments, its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose