Ratings & Reviews

Overall Rating

5
(197 reviews)
99% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

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Resident Reviews

submitted by Leslie L. - |Recommended: YesGreat place to live — The staff is so friendly and helpful. The grounds are well kept up and always clean. The maintenance guys are fast to respond and fix any issues.
response from property -Hi Leslie, Thank you so much for your 5 star review. The Falls works hard to create the best experience possible for our residents. We are glad that you are enjoying your time here with us.
submitted by James H. - |Recommended: YesGreat Place to live in Idaho Falls — It’s clean and well maintained and you can’t beat the location, in the middle of great running trails, parks and dining.
response from property -Hi James, Thanks for leaving us your feedback! We are grateful for your 5 star review. The Falls prides itself in the great location we have with not only the Snake River Green Belt for walking, running, and biking, but also for our proximity to the downtown area.
submitted by DENISE C. - |Recommended: YesCLEAN AND QUIET — EVEN THOUGH I SEE KIDS PLAYING IN THE PLAYGROUND, I NEVER HEAR THEM RUNNING THROUGH THE PARKING LOTS OR BEING ROWDY. I DON'T HEAR MY NEIGHBORS EITHER. I WAS WORRIED ABOUT THE THIN THICKNESS OF THE WALLS BUT IT'S NOW A NO-ISSUE.
response from property -Hi Denise, Thanks for sharing your thoughts with us. Our property has extra insulation to stop noise from carrying throughout your apartment. We appreciate your 5 star review!
submitted by Ryan C. - |Recommended: YesThe Staff and the Amenities are Worth the Price — These are the nicest apartments in Idaho Falls, featuring the nicest staff. The maintenance crew is always super helpful. The amenities are great and we appreciate the occasional resident events. It is a little pricey to live here, but we find that it is worth it
response from property -Hello Ryan, Here at The Falls we try our best to provide the best amenities, service, maintenance, and location possible. Thank you for your 5 star review and residency with us. Please reach out if you need anything!
submitted by Rocky E. - |Recommended: Yes5 star — 5 stars
response from property -Rocky, thank you so much for your 5 Star review!!! We appreciate the feedback and strive to provided excellent service for our residents.
submitted by David A. - |Recommended: YesGreat place to live — All the staff at the Falls Apartments are very helpful. The maintenance staff is super quick and professional for any repairs that might be needed. Nice quiet place to live with great amenities.
response from property -Hi David, Thank you so much for the review. We work hard to make sure you get the best possible service and experience here. We hope you are enjoying all of the amenities our property has to offer!
submitted by Brandon W. - |Recommended: YesApt review — Excellent place to live.
response from property -Hi Brandon, Thanks for a great review! We are glad you are enjoying your new home. If there is ever anything you need from us feel free to reach out.
submitted by Sophie M. - |Recommended: YesRating — This has been the best place I've lived thus far.
response from property -Hi Sophie, We're glad you think so! Thank you for your 5 star review. We appreciate your feedback.
submitted by Justin H. - |Recommended: YesHere over a year. — When we first moved in here we were not too happy with our overall experience, that was in large part due to the office staff at that time. Since that time the office staff is under new management and are extremely pleasant to work with. Additionally the maintenance crew here is on point We’ve had two issues in the past month, I submitted a work order for each and the maintenance crew had the issues resolved in both cases with in an hour of me filing the work order. Bravo Tyson, Mike and the rest of those hard working guys.
response from property -Hi Justin, We are thrilled to hear you are enjoying your stay here with us. Our office staff is committed to excellence and our maintenance has a three hour response time guaranteed! Thanks for leaving us a 5 star review!
submitted by Jennifer B. - |Recommended: YesLove The Falls — We moved to IF in summer 2019 and into The Falls Oct 2019. It is beautiful, modern, and close to everything. Love being here.
response from property -Hi Jennifer, Thank you so much for a 5 star review. We are so glad you are enjoying everything The Falls has to offer and love having you here!
submitted by George M. - |Recommended: YesFalls Apartments - Quality Living — The grounds are kept clean, there is plenty of guest parking, staff is friendly and helpful. Perhaps my favorite part is that the maintenance staff replaces everything filters, light bulbs, detector batteries before it needs replacing and gets things fixed the same day, in genera I have never replaced anything but a battery in 4 years here. The grounds are kept clean and the staff is friendly and helpful. The clubhouse offers exercise areas, games, pools, outdoor grills, and a living room like setting for entertaining guests, which I have rented many times. There is plenty of guest parking though parking at the building entrances for handicapped and moving in out could be enforced better . The bimonthly events are fun and free. There is a very nice, small playground for kids. For those of us who work from home due to the pandemic, the trash container emptying can ne noisy, but seldom do neighbors noise penetrate walls or floors. The apartments have many styles and sizes and are in nearly new condition. Overall this is a great place to live.
response from property -George, Thank you so much for the 5 star review!! We appreciate the great feedback and love to hear how you are enjoying living here with us. Thank you for letting us know about the parking, we have been trying to enforce this a bit better lately. As always please let us know if we can help with anything in the future.
submitted by Brianna S. - |Recommended: YesGreat Place to Live — An absolutely lovely place to live. We like how it is adjacent to walking trails and enjoy how quiet this area is. There is ample natural light streaming into the apartment and we aren't even facing the sun. We chose this place after several other tours because of the gym and upgraded features The Falls offers and are incredibly happy with our decision. One somewhat strange thing is that the kitchen vent doesn't lead outside, so our apartment tends to smell like whatever we've cooked.
response from property -Brianna, Thank you so much for your amazing review! We love having you here at The Falls and hope you will continue to make this your home for a long time! Please let us know if there is ever anything you need! Have a wonderful day!
submitted by Mark K. - |Recommended: YesCopy of review just posted on Google... — I've lived at the Falls since Dec 2016 and have been completely satisfied with my accommodations and the management of the facility. This includes the FABULOUS MAINTENANCE STAFF. They have always been punctual, respectful, and competent. This has never been more the case than when they recently made some repairs to my ceiling and walls. The painter did a masterful job of refinishing the surfaces and matching the paint to a like new' condition. And, the workmen immediately responded to other minor maintenance requests made by my wife. For apartment living.... this is the place
response from property -Mark, We are so grateful for your review! We love having you as a resident and appreciate how amazing of a tenant you have been! If you ever need anything, please don't hesitate to contact us! Have a great weekend!
submitted by Gregory C. - |Recommended: YesThe Best Place to Live — We moved in to an executive furnished apartment and from day 1 the staff were receptive, professional, and exceptionally nice and easy to work with. Loved the gym, the social hall, the game room, and the pool spa area. This was the best place to live. Close to Yellowstone, Tetons, Big Sky and too many beautiful places to list. The town provided many eating options, an incredible river walk, and lots to do. Great shopping and a very nice and hospitable community. What a great place.
response from property -Gregory, Thank you so much for your incredible review! We have loved having you here at The Falls and will miss you guys when you leave! Hope you have a wonderful day!
submitted by Jonathan G. - |Recommended: YesInitial review — Everything is excellent- no complaints
response from property -Jonathan, That's what we like to hear! We enjoy your residency here at The Falls!

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of The Falls Apartments, its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by The Falls Apartments, its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose