Ratings & Reviews
Your Review
Resident Reviews
|Recommended: YesGreat neighbors and excellent staff — We have been living at The Falls for a month now, and glad we made decision to move into the Snake River Landing community. The maintenance staff is responsive, courteous, and on top of all our needs large or small. The neighbors are friendly and the amenities fitness center, pool and game room as well as walk bike paths are first rate.
response from property -Hey Jesse,
Thanks so much for your feedback! We are glad you made the decision to join our community and want to make sure you know we are here for anything you might need. Don't hesitate to reach out in the future!
The Falls Management
|Recommended: YesMaintenance — Brandon is always friendly and helpful great maintenance
Hello Lynne!
Thanks for leaving us a review, we love our whole staff and are glad they've been treating you right.
If you ever need anything in the future, please reach out!
The Falls Apartments
|Recommended: YesFirst month in our new place — We truly love how convenient everything is, love the Fitness center, love the Bike Path, and love our apartment
|Recommended: YesVery nice place to live — The property staff and the maintenance staff are the best I am super impressed with all of the staff I have met here. Every staff member is extremely friendly and courteous. They are always willing to help me and have always answered my many questions without hesitation. The maintenance staff is extremely good. They have actually shown up to my apartment within minutes of a work order. I am also impressed with the construction of the buildings. The noise level is minimal. The amenities here work-out room, game room, yoga room, pool, and spa are wonderful. I am looking forward to using them. I also like the fact the staff have seasonal events, such as a Luau.
Hey Rhonda!
We are so glad to hear your experience has been amazing! We are always here for anything you might need and try to go above and beyond for our residents.
We hope your experience has been nothing less than 5-stars!
The Falls Management
|Recommended: YesGreat SERVICE I had a washer issue, sent an email, and Brandon was at my door within 15 minutes. He solved my problem in a timely and professional manner. It is so nice to have responsive staff and the fact that they are all so nice is a total bonus. GREAT JOB
Hey Myken!
Thank you so much for your 5-star review! We appreciate our maintenance staff and how prompt they are for our residents. We hope you continue to have a 5-star experience and if you ever need anything, please don't hesitate to reach out!
The Falls Management
|Recommended: YesReview — Love it
Hey Abbey!
Thank you so much for your 5-star review!
We hope your experience has been nothing less than 5-stars. We are so fortunate to have you a part of our community! If you're ever in need of anything, please don't hesitate to reach out to us!
|Recommended: YesGreat Place to Live — Going on three months here at the Falls and I LOVE IT. I have had two maintenance issues and used the Resident Portal and within a half hour of submitting my request, there was someone here to fix it. The maintenance staff is responsive, kind, and thorough. I have been using the gym every day and it is clean and has lots of great equipment. The grounds are really nice and maintained. The internet speed is amazing and the neighbors have been very nice. So happy I chose to live here.
Hi Myken,
We appreciate you taking the time to give us a 5 star review! Our maintenance has a three hour response time guaranteed. Our property strives for resort style quality in all of our amenities. If you ever need anything from us, feel free to stop by the office. We appreciate your residency!
|Recommended: YesResident — Everyone is so helpful. I moved to Idaho Falls without knowing anyone, and I lucked out moving into a complex where the staff is so helpful and organized. The staff and maintenance respond so quickly, no matter how trivial the question or dilemma.
Hi Casey,
Thank you so much for your thorough and thoughtful review. Here at The Falls, we strive for 5 star experiences, including when answering questions. That's what we are here for! We hope you are enjoying your time here with us.
|Recommended: YesGreat — I’ve only been here a short time, but it’s been a fantastic experience
Hi James,
Thanks so much for your 5 star review. We strive for high quality experiences regardless of how long you have lived here. We appreciate you as a resident and hope you enjoy the rest of your time here with us!
|Recommended: YesSafe, Comfortable Place to Live — We have been at The Falls for over four years and have received superior service from the Maintenance Staff and the Property Staff. When issues need addressing, we have found a response within minutes. This team cares about The Falls community and does a great job of making us all look good Cheers to the Team
Hi Stephen,
From all of the staff here at The Falls, thank you for your sincere 5 star review. We try our very best to provide the highest of quality service regardless of whether or not it is maintenance or office related. We are truly so grateful to have you as a resident. Thank you for your feedback.
|Recommended: YesGreat place to live — The staff is so friendly and helpful. The grounds are well kept up and always clean. The maintenance guys are fast to respond and fix any issues.
Hi Leslie,
Thank you so much for your 5 star review. The Falls works hard to create the best experience possible for our residents. We are glad that you are enjoying your time here with us.
|Recommended: YesGreat Place to live in Idaho Falls — It’s clean and well maintained and you can’t beat the location, in the middle of great running trails, parks and dining.
Hi James,
Thanks for leaving us your feedback! We are grateful for your 5 star review. The Falls prides itself in the great location we have with not only the Snake River Green Belt for walking, running, and biking, but also for our proximity to the downtown area.
|Recommended: YesCLEAN AND QUIET — EVEN THOUGH I SEE KIDS PLAYING IN THE PLAYGROUND, I NEVER HEAR THEM RUNNING THROUGH THE PARKING LOTS OR BEING ROWDY. I DON'T HEAR MY NEIGHBORS EITHER. I WAS WORRIED ABOUT THE THIN THICKNESS OF THE WALLS BUT IT'S NOW A NO-ISSUE.
Hi Denise,
Thanks for sharing your thoughts with us. Our property has extra insulation to stop noise from carrying throughout your apartment. We appreciate your 5 star review!
|Recommended: YesThe Staff and the Amenities are Worth the Price — These are the nicest apartments in Idaho Falls, featuring the nicest staff. The maintenance crew is always super helpful. The amenities are great and we appreciate the occasional resident events. It is a little pricey to live here, but we find that it is worth it
Hello Ryan,
Here at The Falls we try our best to provide the best amenities, service, maintenance, and location possible. Thank you for your 5 star review and residency with us. Please reach out if you need anything!
|Recommended: Yes5 star — 5 stars
Rocky, thank you so much for your 5 Star review!!! We appreciate the feedback and strive to provided excellent service for our residents.
